SHIPPING POLICY
At The Kanzen Store, we are committed to delivering your orders quickly and efficiently across Pakistan.
Shipping Time & Delivery
Orders are processed within 1-2 business days after confirmation.
Standard delivery time is 3-4 business days across Pakistan.
Delivery times may vary due to unforeseen circumstances such as weather, public holidays, or courier delays.
Shipping Charges
We charge a flat shipping rate of PKR 250 per order.
Free shipping may be available during special promotions (announced on our website and social media).
Order Tracking
Once your order is dispatched, you will receive tracking details via email or WhatsApp.
If you experience any delays, feel free to contact us for assistance.
Shipping Restrictions
We do not offer international shipping at this time.
Orders are only delivered within Pakistan.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact us within 24 hours of receiving it with photos as proof. We will assist you in resolving the issue.
For any shipping-related queries, contact us at kanzennotes@gmail.com or via Instagram @thekanzenstore.